Hospital Discharge Concierge

From hospital bed to home chair, every step is managed with clinical precision.

Service Description
Leaving the hospital can feel overwhelming for patients and families. O₂ Concierge provides safe, reliable transport home after discharge — with concierge-level support every step of the way. Our EMT-certified staff coordinate with hospital staff, assist with mobility, and ensure clients return home comfortably, all while providing peace of mind for families and facilities.

What’s Included

• Seamless Hospital Coordination – Communication with hospital staff to confirm discharge timing and patient readiness.

• Mobility Assistance – Support with getting into/out of the vehicle safely, including walkers or lightweight equipment.

• Door-to-Door Service – From hospital bedside or curbside pickup directly to the client’s home.

• Comfortable, Luxury Ride – Climate-controlled SUV with onboard Wi-Fi and entertainment for a stress-free transition home.

• Family/Facility Communication – Optional updates provided before, during, or after transport.

Optional Add-Ons

• Pharmacy Stop (Post-Discharge)

• Extended Care Block: Additional hours billed at $100/hour for longer discharge processes.

• Family Ride-Along (1–2 seats)

• Follow-Up Appointment Booking: Pre-schedule next O₂ Concierge transport to ensure post-op or specialist checkups aren’t missed.

Ideal For

• Patients being discharged after outpatient or inpatient hospital stays

• Families seeking peace of mind during the transition home

• Facilities wanting smoother, quicker discharges without burdening staff

• Clients needing added assistance during recovery

Notes

• Client must be medically stable for non-emergency transport.

• Hospital staff retain responsibility for clearance at discharge.

• O₂ Concierge staff provide supportive monitoring only — not clinical interventions.

• Prepaid 2.5-hour blocks ensure predictable, stress-free scheduling.